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User Researcher​

Job Description

User Researcher

Key Responsibilities:

  • Plan and conduct user research using various methods, such as surveys, interviews, usability tests, and analytics. 
  • Analyze qualitative and quantitative data to identify trends, patterns, and user personas. Generate actionable insights and recommendations.
  • Collaborate with product managers, designers, developers, and marketers to inform and validate product decisions and strategies.
  • Create and present user research reports and deliverables to internal teams and stakeholders.
  • Design and implement user growth strategies and experiments, such as user acquisition, activation, retention, and referral. 
  • Measure and evaluate the impact of user growth initiatives and optimize them based on data and feedback. 
  • Stay updated with the latest trends and best practices in user research and user growth.

Qualifications & Experience:

  • Bachelor’s degree in UX Design, Psychology, Human-Computer Interaction, or a related field.
  • At least 2 years of experience in user research and user growth for digital products.
  • Proficient in various user research methods and tools, such as Hotjar, SurveyMonkey, and UserTesting.
  • Strong analytical and problem-solving skills with the ability to draw meaningful actionable insights from user data …
  • Proven experience with conducting user research activities, including interviews, surveys, usability testing, and A/B testing.
  • Excellent communication and presentation skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Experience working in an agile development environment is a plus.

Benefits

  • Attractive salary package, extra allowances, free lunch, free parking or Shuttle Bus, with 100% salary in probation offered.
  • Social Insurance: Fully compliant, starting from probation.
  • Premium Healthcare Insurance: Applicable for all official employees after probation.
  • Premium Annual Health Checks for employees (once per year).
  • OKR-base management: with clear SOWs, no fingerprint, or any physical attendance checking system.
  • Compelling Extras: 15 leaves/year, 4 flexible working days, birthday off, rewards & bonuses based on performance, company trips, and gifts/bonuses on special occasions & holidays.
  • “Bonding Policy” every month – for team engagement.
  • Flexible working hours (Mon – Fri only), working location at District 7, Ho Chi Minh City.

We are looking for an experienced User Researcher to join our team. You will be responsible for helping define and drive the future of our products. You will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping our team better understand what would make a user’s experience more intuitive, accessible, and seamless.

Date: 31/03/2024
Location: D7, HCMC
Salary: Negotiation
Level: Senior
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