Social and Community Specialist
Key Responsibilities:
Social Media & Creative
- Deploy content & social media plans from the Manager to help the organization achieve its business objectives
- Manage performance of social media channels: Facebook, TikTok, Zalo, Linked, Instagram Vieclam24h.vn
- Support to follow on organic social media to amplify engagement and reach.
- Seek, work closely, and well manage talents to improve the quality of content on TikTok Vieclam24h.vn
- Create weekly reports to capture key insights, popular topics, sentiment, new trends, and growth metrics and translate those findings into actionable items.
Community
- Deliver content based on long term & short-term strategies to build up a loyal customer base on social media
- Create discussions on communities and navigate the public response to protect brand image, increase brand love
- Liaise with design, brand, product marketing, & performance to deliver exceptional creative quality from ideation to publication.
- Seek, work closely and well manage suppliers for community booking
Event Marketing
- Implement offline events based on an action plan
- Seek, work closely, and well manage production house to deliver events successfully
Qualifications & Experience:
- Bachelor’s degree in journalism, public relations, communications, marketing or a related field
- Has a minimum of 2 years of experience in collaboration-related work, including social media/brands/e-commerce, with proven experience in KOL or social content planning.
- Demonstrated ability to think creatively and innovatively, with a strong focus on business objectives, performance
- Dynamic working manner and proactiveness at work and multi-tasking skills
- Open-minded, resilient, eager to learn, and agile to adjust/adapt your scope when needed.
- Has a passion for keeping up with trends on social media, blogs, online magazines, or other media sites
Benefits
- Attractive salary package, extra allowances, free lunch, free parking or Shuttle Bus, with 100% salary in probation offered.
- Social Insurance: Fully compliant, starting from probation.
- Premium Healthcare Insurance: Applicable for all official employees after probation.
- Premium Annual Health Checks for employees (once per year).
- OKR-base management: with clear SOWs, no fingerprint, or any physical attendance checking system.
- Compelling Extras: 15 leaves/year, 4 flexible working days, birthday off, rewards & bonuses based on performance, company trips, and gifts/bonuses on special occasions & holidays.
- “Bonding Policy” every month – for team engagement.
- Flexible working hours (Mon – Fri only), working location at District 7, Ho Chi Minh City.
We are looking for an experienced Social and Community Specialist to join our Brand Team – Marketing Department.
This is a great opportunity to join a dynamic and innovative company that is growing rapidly and making a positive impact on the lives of millions of people. You will work with a diverse and passionate team that values creativity, excellence, and teamwork. You will also enjoy a competitive salary, professional development opportunities, and a supportive culture.